Terms & Conditions
www.winonfire.com is owned and operated by AG Software NV (Hoogstraat 18 The Green House, Curacao). AG Software NV is the License Holder under License Number 8048/JAZ2019-013
WINONFIRE offers a full range of sports betting.
The following terms and conditions ( "Terms and Conditions") regulate the use of all products and services online WINONFIRE are issued in conjunction with the "Specific Rules" which are the specific procurement rules in relation to the different products and markets we offer. Any reference to "TERMS AND CONDITIONS", THEREFORE, IS DEEMED TO INCLUDE THE FOLLOWING TERMS AND CONDITIONS AND SPECIFIC RULES. To the extent there is any inconsistency between these Terms and Conditions and any Specific Rules or the Privacy Policy or any document referred to herein, then the following Terms and Conditions shall prevail.
Throughout these Terms and Conditions, any reference to the "Company", "we" or "us" refers to WINONFIRE The "Site" means http://winonfire.com
Applicability
YOU MUST READ THESE TERMS AND CONDITIONS BEFORE REGISTERING WITH US. THEN PRINT THESE TERMS AND CONDITIONS AND STORE ALONG WITH ALL CONFIRMATION EMAILS, TRANSACTION DATA, SPECIFIC RULES AND PAYMENT METHODS RELEVANT TO THE USE OF OUR PRODUCTS AND SERVICES. WE DO NOT present our contract with you should print for your records.
Each customer ( "Customer" or "you") is deemed to have accepted these Terms and Conditions by checking the box on the registration form and clicking _REGISTRATE_. By agreeing to these Terms and Conditions and / or continued use of our Web site, you are bound by these Terms and Conditions and our Privacy Policy, which is incorporated by reference into these Terms and Conditions.
We reserve the right to change these Terms and Conditions. However, we will make every reasonable effort to ensure that any significant change in these Terms and Conditions shall notify the Customer via a prominent role in these Terms and Conditions notice.
It is the customer's responsibility to periodically review the Terms and Conditions to ensure that continues to agree with them and advises customers to check these Terms and Conditions when using the Website. Shall be presumed that the use of our Web site as your acceptance of the Terms and Conditions and Privacy Policy and any changes in them. Any bets or wagers received (but not settled) prior to the modification time of the Terms and Conditions shall be subject to the terms and pre-existing conditions. If you do not accept the amendments to our Terms and Conditions, you must refrain from using our products and services, such use is subject to the modified terms and conditions.
These Terms and Conditions supersede all previous terms and conditions.
Please read our Privacy Policy, which describes how we treat and protect your personal information and by accepting these Terms and Conditions, you also acknowledge and agree policy. You will notice that when you register will be asked to indicate on the registration form if you consent to receive marketing information, either of us, our partners or selected third parties. And to accept our general Privacy Policy, also it recognizes that we are entitled to share your personal information with regulators, sports bodies (including the police) and authorized for the purpose of investigating the problems of fraud, money laundering agencies or the integrity of sport.
1. You and Your capacity
1.1 As a condition for opening an account with us and using any products or services provided by us, you represent and warrant to us that you are of legal age (18); or the age at which gambling activities are legal under the law of the jurisdiction that product, whichever is greater, and have the mental capacity to take responsibility for their own actions and can enter into a legally binding agreement with us . Please keep in mind that it may be an offense for you to participate in the game if you are under 18 years old.
1.2 It is your responsibility to ensure compliance with applicable local or national laws before registering with us and / or before dealing with us.
1.3 We accept no liability for breach of local or national laws. You acknowledge that there may be specific laws in your country, place of residence or place your bet or bets, which prohibit betting and / or game (collectively, "gambling" is placed. You guarantee that will not access our website from a jurisdiction that prohibits such gambling. in addition, you warrant that you can not access or register on our website, at any time, if you are a citizen of a country that prohibits its citizens from participate in gambling regardless of location. We reserve the right, for any reason and at any time, close your account or suspend access to our websites for clients who are in breach of this requirement. We also reserve the right to block any territory for any reason.
1.4 You agree that using our Web site, while within the United States (its territories and dependencies) and any other jurisdiction where it is illegal to use our Web Site or where have restricted access to our Web Site it is strictly prohibited and no profits will be paid to you in connection with any product or services used while you are within the United States or any other jurisdiction. We have the right to terminate your account and refuse any and all current or future betting or gambling if we suspect or know that you have played on our website, while located within the United States or any other jurisdiction where it is unlawful use our website or from where we have restricted access.
1.5 You understand that by using our products and services, you may lose money and you accept full responsibility for such losses.
1.6 Customers are not required to participate in any of our products or services and such participation if elected by a customer is at your sole discretion and risk. The use of any software (whether electronically obtained or by other means) on our Web site is automatically void if counterfeited, falsified, altered or tampered with in any way if illegal, mechanically or electronically reproduced, obtained outside authorized channels or it contains printing, production, typographical, mechanical, electronic or any other errors. Profits will not be paid if we have reasonable suspicion to believe that such activity has occurred. Errors due to the connection of computer hardware or internet are the sole responsibility of the customer.
1.7 It is your responsibility to ensure that you understand the rules and procedures specific games before you play any such games.
1.8 You shall not transfer in any way whatsoever your rights under this Agreement without our prior written consent, which may be given in our sole discretion.
1.9 It is your responsibility to inform us of any changes to your registration details.
1.10 For the removal of doubt, it is clarified that any use by you of the services of a payment provider is subject to the terms and conditions of use prescribed by such payment provider. This does not, however, detract from their obligations to us under these Terms and Conditions.
1.11 You will not commit any acts or engage in any conduct that is or could reasonably be expected to damage our reputation or to the reputation of the software provider or any other related service provider.
1.12 You terminate damage completely, our officers, directors, employees, agents, contractors and suppliers (including without limitation the Software Provider) harmless from and against any and all losses, costs, expenses, claims, demands, liabilities to keep damages (including legal fees), however caused, that may arise as a result of the connection to access and use the website, sports betting products or Software by you or by anyone else using your user name and password; or your breach of any of the terms and provisions of these Terms and Conditions.
1.13 You hereby represent and warrant to us that:
1.13.1 you are acting on your own behalf;
1.13.2 is not classified as a compulsive gambler;
1.13.3 You are not depositing funds from criminal activities and / or illegal and / or unauthorized
1.13.4 you do not otherwise conduct criminal or illegal and / or intend to use your account in connection with such activities; not use or intend to use or intend to allow another person to use your account for any unlawful or prohibited purpose, including, but not limited to fraud or money laundering, under any law, including without limitation the laws of their jurisdiction and the laws that apply to us
1.13.5 The details of the debit / credit that provided in the registration process are those of the account holder and the card has not been reported as lost or stolen
1.13.6 You are not one of our officers, directors, employees, consultants or agents, or any of our affiliates or subsidiaries, or suppliers or vendors, and you are not a relative of any of them (for the purposes of this clause, the term "relative" means spouse, partner, parent, child or sibling); if you fail to comply with this restriction, one of the actions to be taken against you is that you will not be entitled to any of your winnings;
1.13.7 You have not previously held a player account with us or with any other operator of online sports betting was suspended or terminated either by us or by such other sports betting operator online, and you have not in the last rejected debit funds via any player account; Y
1.13.8 At the opening of your account, we will not provide any information or make any statement which is untrue, false, incorrect, incomplete or misleading.
2. Software License Agreement
We grant you a personal non-transferable right to use the software in accordance with the following provisions non-exclusive license.
2.1 This license applies only to the Object Code of the Software (meaning the compiled, assembled, or machine executable version of the Software) and does not grant you any rights whatsoever with respect to the source code of the Software.
2.2 This license to certain territories which are identified in the following paragraph, of which YOU SHOULD NOT BE A RESIDENT AND FROM WHICH YOU ARE NOT ALLOWED TO ACCESS OR USE OF THE BETTING ONLINE AND / OR WEB SITE applies Y / OR SOFTWARE, OR TO MAKE ANY DEPOSIT OR RECEIVE ANY WITHDRAWAL. This list may be amended by us from time to time and IT IS YOUR DUTY TO CONSULT AND CHECK REGULARLY THIS END-USER AGREEMENT IN OUR WEBSITE REGARDING ANY CHANGES TO THIS LIST.
EXCLUDED TERRITORIES ARE AS FOLLOWS:
TERRITORIES CARICOM, Afghanistan, Antigua and Barbuda, Bahamas, Barbados, Belgium, Belize, Bulgaria, China, Cuba, Cyprus, Dominica, Estonia, France and its territories, Greece, Granada, Guyana. Haiti, Hong Kong, Jamaica, Iran, Iraq, Israel, Italy, Libya, Macao, Montserrat, Netherlands Antilles, Republic of Serbia, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Singapore, Spain, Sudan, Suriname, Syria, The Philippines, Trinidad and Tobago, Turkey, USA, Aruba, Bonaire, Curacao, France, Netherlands, Saba, St Eutatius, St Martin.
2.3 is not permitted or permit or assist others to:
2.3.1 install or load the Software onto a server or other network device or take other steps to facilitate the Software to any other person through any form of "bulletin board, online service, service or application service providers remote call services, internet service provider, shared services or outsourcing services time arrangements;
2.3.2 Sub-license, assign, rent, lease, loan, transfer or copy the Software or your license to use the Software, or make or distribute copies of the Software;
2.3.3 translate, reverse engineer, decompile, disassemble, adapt, modify, create derivative works of, or modify the Software;
2.3.4 copy or translate any user documentation provided online or in electronic form; or
2.3.5 Enter, access or attempt to enter or access or otherwise bypass the applicable security system or interfere in any way (including but not limited to, robots and similar devices) with the European Sports Online or the Website, or try to make any changes to Software and / or any features or components thereof.
2.4 You do not own the Software. The Software is owned and is the exclusive property of the licensor, a provider of third-party software "Software Provider"). The software and accompanying documentation which have been licensed to us are proprietary products of the Software Provider) and protected worldwide by copyright law and other intellectual property laws. Your use of the Software does not give you ownership of intellectual property rights in the Software or any other rights in or to the Software, except for the right to use the Software as expressly provided in this Agreement. This Agreement applies only to the grant of a license to use the Software.
2.5 THE SOFTWARE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES, CONDITIONS, UNDERTAKINGS OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. WE AND THE SOFTWARE PROVIDER, AND ALL OF OUR AFFILIATES AND RELATED PARTIES, HEREBY ALL IMPLIED, CONDITIONS AND WARRANTIES (INCLUDING ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY FOR A PARTICULAR PURPOSE), AND DO NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS.
2.6 NEITHER WE NOR THE SOFTWARE PROVIDER, NOR ANY OF ITS AFFILIATES AND RELATED PARTIES, WARRANT 1) THAT THE SOFTWARE WILL NOT BE INFRINGING, 2 THAT THE OPERATION OF THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED, 3 THAT ANY DEFECTS IN THE SOFTWARE WILL BE CORRECTED, 4) THAT THE SOFTWARE OR THE SERVERS ARE FREE OF VIRUSES AND BUGS, OR (5) THE PRIVACY, SECURITY, AUTHENTICITY AND NON-CORRUPTION OF ANY INFORMATION TRANSMITTED THROUGH OR STORED IN ANY SYSTEM CONNECTED TO THE INTERNET.
2.7 NEITHER WE NOR THE SOFTWARE PROVIDER, OR ANY OF OUR AFFILIATES AND RELATED PARTIES, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COSTS, EXPENSES, LOSS OR CLAIM ARISING OR RESULTING FROM COMMUNICATIONS OR SYSTEM ERRORS IN RELATION TO THE ESTABLISHMENT OF ACCOUNTS OR OTHER FEATURES OR COMPONENTS OF THE SOFTWARE. IN THE EVENT OF SUCH ERRORS, WE WILL FURTHER HAVE THE RIGHT, BUT NOT THE OBLIGATION, TO REMOVE ALL GAMES, RELEVANT SPORTING EVENTS, OUTCOMES, ODDS, TYPES OF BETS AND STAKES OF SOFTWARE AND THE WEBSITE AND TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS.
2.8 The Software may include confidential information which is secret and valuable to the Software Provider and / or us. You have no right to use or disclose that confidential information other than strictly in accordance with the terms of this Agreement.
3. Open an Account
3.1 To be considered an active client on our site, you must complete the registration form as well as the KYC (Know Your Client) procedure.
3.2 To have access to our products or services, you must open a deposit account. Customers may bet up to the amount deposited in your account, we do not operate credit accounts. Funds deposited in your account will not be entitled to interest which we are entitled to retain. We do not have customer funds separately from our corporate funds and are not subject to specific trust arrangements.
3.3 Only one account per person is allowed. We reserve the right to close duplicate accounts or any account that is suspected to be related, and invalidating any bets placed in duplicate accounts or any accounts suspected of being related.
3.4 When opening an account with us, you may use the Website. By agreeing to these Terms and Conditions, you also agree to the terms and conditions posted on the website (which may include specific rules so you must force yourself and consent to the transfer of funds from your account so you can participate in other products and services we offer to the extent you want to do. When subsequently opt to use our additional products and services that you accept the specific rules relating to the relevant betting or gaming product.
4. Credit Control and Verification of Age
4.1 In deciding whether to accept your application, we can supply the information you have given us the credit reference agencies authorized to confirm your identity and card details. They will check any details demos known to them against databases (public or private) data that have access, and maintain a record of this verification. You agree that we may process, use, record and disclose personal information that you provide in connection with your registration and that such personal data may be recorded by us or them. For your protection, telephone calls to customer service can be recorded and monitored.
4.2 We will not open an account unless we believe, acting reasonably, that you are 18 years or older. We have the right to verify any information you give us when you open an account to make sure they are over 18 and may ask you to provide proof you have more than 18 years. You will not be able to withdraw your winnings until our verification process has been completed successfully. In any case, if you have failed to satisfactorily complete our verification checks of age, we have the right to freeze your account will prevent continue betting until you have satisfactorily completed these checks and, if upon completion of age verification is shows that is a minor, we will refund all bets,
4.3 We shall be entitled to inform relevant authorities, other operators of online sports betting, other online service providers and banks, companies of credit cards, electronic payment providers or other financial institutions of your identity and of any illegal activity, fraudulent or undue suspicion, and you will cooperate fully with us to investigate any activity.
5. Username, Password, PIN and Client
5.1 When opening an account, customers choose a username and password used to access your account. These should be kept secure. Customers can change their password at any time in writing, via email provided on page 24/7 support.
5.2 Customers are responsible for the confidentiality of your username and password. Bets placed by third parties aware of these details will be considered valid.
5.3 It is your responsibility to ensure that all information supplied to us by you is correct and current, and keep it that way. We are entitled to assume it is and we are not responsible to you for any errors or omissions to the extent they do not intend to update this information.
5.4 You will not allow any other person or third party (including, without limitation, any minor to use your account or accept any prize on your behalf if you think your account can be accessed by a minor we ask. That be vigilant, keep your password safe and contact us to inquire about filtering software that will be compatible with the website.
6. Deposits and withdrawals
6.1 We offer several different methods for making a deposit or a withdrawal from an account. Details on the payment options offered and any associated charges are included in the section of payment methods.
6.2 When opening an account with a debit card or credit card, you should make sure you use your own card. We are entitled to assume that you are.
6.3 As well as any other verification process we undertake, any account holder who deposit of debit and credit may be required to submit additional proof of identity to assist with age verification before making their first withdrawal. We refer you to section 4 of these Terms and Conditions which explains more about age verification General. While these additional checks are not generally required for credit card users, we reserve the right to request such documentation prior to processing a withdrawal, should circumstances dictate. Therefore, we reserve the right to request specific proof of identity in the form of, including but not limited to the passport number, photocopy of a valid ID,
6.4 All requested documents must be mailed, scan, e-mail or fax it to us at the address and numbers provided on page 24/7 support. In the event that a sum erroneously credited to your account, we are entitled to make the appropriate setting for it.
6.5 If any sum is properly credited to your account is required to notify the Company and the Company is entitled to reverse such credits and / or recover sums from you (with interest) if withdrawn. If you use the sums wrongly paid in to place bets, the Company can void (ie cancel) all such bets and reverse any winnings.
6.6 Customers can withdraw funds from your account at any time providing all payments have been confirmed and planned have satisfied our identification procedures.
6.7 When you win using our products or services, you may be legally obliged to account to the relevant tax authorities. This remains your responsibility and we are not held accountable to some authority for any of your personal taxes. You will indemnify and reimburse us the costs, expenses or losses that may be caused to us as a result of any claim or demand made by any governmental or other authority, with regard to the obligations of withholding or similar obligations to which you can be subject with regard to the processing of your withdrawal requests.
6.8 We do not charge for deposits by bank transfer, debit or credit cards although customers should note that some companies credit card categorize betting transactions as 'cash' and may charge a fixed rate and / or the date of payment.
6.9 Withdrawals via bank transfer to international bank accounts (deposits and withdrawals) bank charges, which may vary according to the amount of money transferred and are met by the Customer.
6.10 We reserve the right to charge a reasonable commission on any currency exchange occurring when, in our opinion, an adequate level of play has not occurred so that it is considered that the Customer must abusing fluctuations in the exchange rate .
6.11 You agree that we have the right to withhold any withdrawal, if we believe or suspect that you may be involved in or have engaged in fraudulent, collusive, unlawful, irregular betting or if we are concerned about the operation of the customer's account or withdrawal request. In such cases, we may commence and / or participate and / or assist any investigation into such circumstances, and you agree to assist and cooperate with any investigation.
6.12 We will try to accommodate your request regarding the payment method and currency of payment of retirement. This, however, cannot be guaranteed. Therefore, we may process and pay Withdrawals in a different payment method than requested by you, such as through different payment providers, a bank draft or wire transfer. Similarly, in some cases, the currency of your withdrawal may not be the currency in which your deposit was made or otherwise requested by you.
6.13 Nothing to withdraw the maximum amounts are following:
WINONFIRE reserves the right to change limits and withdrawal times according to the terms specified in clause 6.11
6.14 You agree that financial account transactions will be handled directly or through a payment provider or any other third party.
6.15 Deposits and withdrawals can be transferred from us to you and vice versa, either directly or through a payment provider chosen by you (subject, however, to clause 6.11 below).
6.16 We do not guarantee that there will be no delay in the processing or receipt of deposits or withdrawals.
6.17 You acknowledge and agree that your account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any system of deposit insurance or banking or any other similar insurance system of any other jurisdiction including but not limited to your local jurisdiction.
6.18 We shall be entitled to determine minimum and maximum amounts to be deposited into your account, at our discretion.
6.19 We shall be entitled to determine whether the funds it has requested to be credited to your account are available, after receiving confirmation satisfactory to us from the relevant Payment Provider in accordance with the procedures of approval of the Payment Provider for such transactions have been reconciled and approved. Only when your Deposits are reconciled and approved our satisfaction with the provider payment, your account will be credited with the funds, unless otherwise indicated.
6.20 You acknowledge that you may, from time to time, at our request, shall provide further details regarding the deposits made by you
6.21 Any bet made by you will be treated by us as an authorization to discount your account. Provided that your account balance at the time the bet is greater than or equal to the amount at stake, we will deduct from your account in the amount of the bet.
6.22 To use the Services, you must deposit funds into your WINONFIRE account from a bank account or source from which you hold. You can then use those funds to place bets or play games. You can find more information on how to deposit, withdraw and transfer funds into the Deposit page Help section of the Website. If you are using a means of payment other than the owner, we reserve the right to void any deposit has been made on the account (as well as void any winnings made using such deposit), to be completed successful the relevant checks.
6.23 Your account will be immediately credited with the amount of any gain realized by you.
7. Freezing and Closing an account
7.1 In certain circumstances, you may need to freeze the funds in your account so that resources are not available for you to play. Let's do it when we have reason to believe that your account may be being used for fraudulent purposes, such as money laundering or in such a way that endangers the integrity of the sports or events on which we offer betting markets. Until our investigations are completed and until we are satisfied that the cause of our concerns no longer exists can still frozen account or choose to cancel. We can also freeze or close your account at our discretion) if we believe that you are involved in collusion, will match rigging or cheating of any kind or if we have reason to believe that you are under 18 years old or in a jurisdiction (or citizen of a jurisdiction) that renders the provision of our products or services to you or your use of them are illegal. In that case we reserve the right to supply such customer data and transaction history to any competent authority in order to assist with a proper investigation.
7.2 We reserve the right to close a customer's account at any time, as well as stop offering any product our Analysis Department recommends.
7.3 Customers have the right to close an account at any time, provided that your account does not show a debt to us. Customers should indicate their desire to close an account using our 24/7 support section.
7.4 In this case, the client must send your account balance in accordance with other provisions of Article 6. If the customer has placed bets, and the result is still unknown and the result is winning, the corresponding amounts will be sent later when the bet is completed.
7.5 It has been agreed by the customer that the charge of new funds deposited shall be deemed a breach of this agreement and entitle us to close its account and terminate our relationship.
7.6 WinOnFire reserves the right to review customer transaction records for any reason. If, upon such review, a customer is found to be engaging in strategies that WinOnfire deems abusive in its sole discretion, WinOnFire reserves the right to revoke such customer's right to any promotion and void the bonus.
8. Dormant Accounts
8.1 If you have not logged into your account or otherwise not accessed for a continuous period of one hundred eighty (180) days' grace period your account will be considered inactive. Similarly, if we have frozen your account for the reasons stated in the previous section for such period shall be considered inactive.
8.2 Once your Account has been deemed inactive we will be entitled to charge a maintenance fee "inactive account fee"). We may deduct an amount up to charge your account inactive account balance from the last day of the grace period, and every thirty 30) days thereafter in accordance with the Fee Schedule inactive account. If we continue considering their dormant account for a period of twelve consecutive months, in order to protect your money, we may withhold any remaining money in your account and close your account. You can contact us for any amount of money held at any time.
8.3 We will stop deducting the payment of the maintenance fee Inactive Account if your account is reactivated making any bets or tell closing your account according to section 7.3 of these terms and conditions requested.
8.5 All fees and charges are subject to change.
9. Promotional Offers
9.1 You acknowledge and understand that separate terms and conditions exist with respect to promotions, bonuses and special offers, are in addition to this Agreement. These terms and conditions are set out in our welcome bonus and promotions page, or have been delivered to you personally as appropriate. In case of conflict between the provisions of such promotions, bonuses and special offers, and the provisions of this Agreement, the provisions of such promotions, bonuses and special offers will prevail.
9.2 We reserve the right to insist that Customers bet the amount of your deposit before they can bet credit bonds that have accredited them.
9.3 Certain promotions may be suspended and / or cancellation, and may only be available for specific periods under certain specific conditions. You must ensure that the promotion is interested in is available that you are eligible and that you understand all the terms that are applicable.
10. Betting
10.1 In making a bet, which will determine the amount of your own game, subject to the following:
10.1.1 You can bet up to the amount deposited in your account. We do not operate credit accounts. When a bet is placed and accepted the corresponding amount is charged to your deposit account. If the game for a bet is only partly covered by the amount deposited in your account, the bet will not be accepted;
10.1.2 There are restrictions on earnings provided for in Article 13 of these Terms and Conditions;
10.1.3 There are restrictions on bets set out in this Article 10 of these Terms and Conditions;
10.1.4 if you give instructions which we consider ambiguous have the right to divide the total amount of participation among possible outcomes or, if we consider this impractical, to treat the entire bet as void. In such circumstances our decisions shall be final and binding on you and the amount of the bet will be the amount confirmed and recorded by us;
10.1.5 If you intend to make a bet, the bet which exceed the maximum limits, as the bet is void.
10.2 If a bet is not made in full or if details of the same offense, may, at our discretion consider that no such bet.
10.3 Notwithstanding section 10.4, you may send multiple copies of the same bet in which case all bets are separate bets. If you have a series of bets (whether identical or different, will be treated by us in the order they are received.
10.4 You must make your bets as an individual. We are entitled to reject and treat as void a series of identical bets from different clients or suspected that customers are acting in collusion or as a union have the right to refuse payment of any winnings.
10.5 betting which is participating and if you are participating for this purpose will be decided by us in our sole discretion. Regarding bets made in violation of this Section 10.5, we have the right to refuse payment of any winnings and / or cancel the bet.
10.6 In making a bet, you represent and warrant to us not knowing or having any influence on the result and respect of the bet. If the result is known, we can treat the bet as void.
10.7 We may, at any time at our absolute discretion without giving any reason or prior notice, suspend or terminate a market betting on a market.
10.8 Customers are required to verify that the instructions presented bets are correct before confirming the bet. We reserve the right to refuse or accept only a part, of any bet. We reserve the right to propose a different stake or price for the selection on any bet size.
10.9 At all times, when there is some disagreement as to the details of the bet our records shall prevail.
10.10 More information and conditions applicable to our products and services are set forth in the Supplementary Regulations and we reserve the right to amend such information and conditions at any time.
10.11 In the case of an obvious error on either the posted line, scheduled game, time, duplicaed wagers or maximun wager limit, all wagers on that game/event will be deemed as "No Action" and will be canceled and refunded accordingly. WinonFire does not offer any type of compensation for wrong lines or other error (System or human).
11. Place a bet
11.1 The procedure for selecting games, sports events, results, odds, bet types completing the betting slip described in the Supplementary Regulations.
11.2 If a bet is declared invalid or void for purposes of these Terms and Conditions, the Specific Rules or the Website will be evaluated with odds of 1.00. For individual bets, the game will be reimbursed with odds of 1.00 to the bill. For combination bets, the total odds in combination bet will be recalculated with 1.00 odds of the selection that has been declared invalid.
11.3 The term forecasts in each case will be determined by us. Disputes over the times when bets are placed will be resolved by reference to our transaction log.
11.4 If during the period for acceptance of bets, information will be available to enable the result of material fact to be determined, we are entitled to set a new deadline for accepting bets or to cancel the bet (such canceled bets to be evaluated with odds of 1.00.
11.5 Bets placed and accepted within the deadline may not be revoked or modified, except as expressly provided in these Terms and Conditions.
12. Bet and valid bets
12.1 A bet will be considered valid only following electronic confirmation of acceptance. Only then stored on our server. This acceptance is demonstrated with the generation of an identification number.
12.2 We reserve the right to reject all or part of a bet offered to us, void any accepted bets and withhold settlement if we have reason to believe:
12.2.1 You are under 18 years of age;
12.2.2 You are involved in fraud, money laundering, collusion, match rigging or cheating of any kind;
12.2.3 You are in a jurisdiction (or citizen of a jurisdiction) that renders the provision of our products or services to you or your use of them are illegal; or
12.2.4 a bet may constitute a violation of the rules governing the sport or event in question referred to jeopardize the integrity of sport or event in question.
12.3 Where we have taken the necessary steps to place a bet for one of the reasons mentioned in section 12.2 as set out in these Terms and Conditions other hand, actions that lead to be considered a violation of these Terms and Conditions, and give we ended right to terminate our relationship with immediate effect. In such circumstances, you can use the money you have in your account to resolve any liability incurred as a result of their actions.
12.4 Gambling is a fast moving environment, odds move rapidly and bets are taken continuously and consequently mistakes do occasionally occur. We make every effort to avoid this, but we can not accept responsibility for errors or obvious omissions regarding the announcing, publishing or marking of prices, the last close of markets, site conditions, handicaps, runners or results despite all our efforts to ensure total accuracy. If a bet is accepted in error by us in a condition or market price, as indicated above, meaning:
12.4.1 materially different from those available in the general market at the time the bet was made; or
12.4.2 So obviously incorrect given the relative probability of the event occurring at the time the bet was made; or
12.4.3 so obviously incorrect given the nature of the betting business or the market in question (including if erroneously accept a bet after the event in question has started unless a bet live), the bet is considered void.
13. Calculation and Gain Limits
13.1 For bets with fixed odds, the winnings are calculated according to established odds or prices displayed at the time the bet is accepted by us.
13.2 The maximum profit to be paid on any single bet is $ 80,000 USD and multiple bet will be $ 200,000 USD. This limit applies to any customer or group of customers acting together to perform the same combination of selections. This also applies even if you have placed bets on a number of days in a price range using different betting accounts and a series of bets. If WINONFIRE.COM detects that a number of bets have been placed in this way, such bets will be limited to a single maximum gain. WINONFIRE.COM is not responsible for any loss of profits.
13.3 prizes bets will be credited to your account. Winnings cannot be transferred, substituted or redeemed for any other prize.
13.4 If your bet is winning, earnings for exceeding the limits set forth in this section 13 shall only be required to pay up to that limit and not by excess.
13.5 We reserve the right to impose limits on the profits accruing from any a bet made on an event or particular sport regardless of the amount bet or the bet has been placed through more than one separate channel such limit to be notified by us to you from time to time.
13.6 We reserve the right to impose limits on gains from bets made by any customer in any twenty-four hours in any week (regardless of participation if the bet has been made through more than one separate channel in order to determine the relevant time for this purpose, reference is made to the time when the event was held for the bet will be settled rather than the date on which the bet was made.
13.7 We can set limits on winnings from bets different from or additional to those specified in paragraphs 13.4
13.8 Limits from an specific market will be respected as the max. amount of each individual bet, even if there is different lines in the same market.
13.9 If more than one bet and / or a combination of simple multiple bets are placed the same selections and determined or suspected to have originated from a single client, one or more related _ that Client, a group or consortium parts customers or their respective related parties acting in agreement or if a customer has opened several accounts and has placed the same bet on each of them contrary to the General Conditions, without prejudice to any other rights resource that we have in such circumstances You shall be entitled to apply the relevant limits on prizes set forth in this section? 13 aggregate profits of all these bets as if such bets were a single bet
14. Complaints
14.1 In this section of our Terms and Conditions "complaint" means a complaint about any aspect of our conduct in relation to your dealings with us. Complaints will not be heard by us, if not raised with Customer Services within 4 weeks when the event occurs bet.
14.2 In relation to all complaints, we reserve the right to record all telephone and email with you and any other person communications. In case of dispute regarding the content of these communications, reference will be made to such records and to our transaction database which, in the absence of any evidence to the contrary, will be decisive.
14.3 There shall be a condition of its agreement with us that complaints are and remain confidential, as we seek a resolution. You agree not to disclose the existence, nature or detail of any complaints to any third party (which will include discussion of such complaints in any chat room or forum offered by ourselves or by others). If it does, it will be considered a violation of the Terms and Conditions and we will no longer be obliged to continue seeking a solution to your complaint and we are entitled to freeze (and potentially close) your account.
Complaints Procedure
14.4 We take complaints seriously. If you have any reason to complain about anything that has happened as a result of their dealings with us, you must notify us by contacting Customer Service. We will deal with your complaint as soon as reasonably can and we will, if necessary, request the relevant evidence that the purpose of resolving your complaint.
15. Fraud
15.1 the most comprehensive criminal and contractual sanctions against any Customer involved in fraud will be sought. We will withhold payment to any customer who is alleged or suspected fraud.
15.2 The Customer shall indemnify and shall be liable to pay us, all costs, expenses or losses suffered or incurred by us (including any loss, direct, indirect or consequential loss of profit and loss of reputation) arising directly or indirectly a customer fraud, dishonesty or criminal act.
16. Responsible Gambling
16.1 Our objective is to ensure our Clients to participate in the program Responsible Gaming. However, we also acknowledge, that gambling can be addictive to some and affect their lives negatively. Since we care for our Clients, and want online gaming to be an enjoyable experience, we advise various measures for a Client to gamble in a responsible manner:
- Set limits on deposits
- Set limits on losses
- Set limits on game time
If you believe that you might be negatively addicted to gambling, we encourage you to contact us.
Nobody under the age of 18 is allowed to play our games.
This are screen shots from our demo site, if you go into your profile, you are going to be able to see a ´´responsible gaming¨ link, with this options:
16.2 Deposit Limits:
Many of our customers use Deposit Limits to manage their spending. Limits can be set for a 24 hour, 7 day, or 30 day period and cannot be overridden.
You can decrease your Deposit Limits at any time and this will be applied immediately.
Before increasing your Deposit Limits carefully consider if you can afford to do so. Never decide to increase your limit because you have lost money and think that you will win it back by gambling more. If you wish to increase a limit you will need to wait 24 hours before we action your request and then return to our site to confirm that you still want to increase it.
16.3 Reality Checks
To help you manage the amount of time you spend playing at bet365, you can set up a Reality Check alert on your account. Once set, a pop-up alert will be displayed as a reminder that you have been logged into your account for the specified period of time (excludes Poker game play).
If you wish to receive the alerts more often, then any changes will be applied straight away, but if you wish to receive the alerts less often you will need to wait 24 hours before this is applied.
16.4 Time-Out
If you want to take a short break from betting and gaming with us, you can do so by taking a Time-Out for a period of 24 hours, 48 hours, 7 days or 30 days.
Once you begin your Time-Out, you will not be able to use your account for betting and gaming, although you will still be able to log in to withdraw any remaining balance. It will not be possible to reactivate your account until your chosen period has ended.
16.5 Self-Exclusion
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you gambling with bet365 for a specified period of 6 months, 1 year, 2 years, 5 years or indefinitely.
If you want to stop playing for other reasons, please consider a Time-Out or using Account Closure.
What happens when you self-exclude?
During a period of Self-Exclusion you will not be able to use your account for betting and gaming, although you will still be able to login and withdraw any remaining balance. It will not be possible to re-open your account for any reason, and winonfire will do all it can to detect and close any new accounts you may open.
You also have the option of selecting which areas of the site you would like to limit your access to, for example, Sports, Poker or all Gaming products.
Next steps
Whilst we will remove you from our marketing databases, we also suggest that you remove winonfire from your notifications and delete/uninstall all winonfire apps and downloads as well as blocking/unfollowing winonfire social media accounts. You may also wish to consider installing software that blocks access to gambling websites, click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
16.5 Helpful websites:
www.gamblersanonymous.org/ga
www.gamblingtherapy.org
http://www.apalmadrid.org/
http://www.manantiales.org/juego_compulsivo.php
17. Our Rights
17.1 We reserve, at our discretion, the right to:
17.1.1 the registration of any registrant on the Website is denied;
17.1.2 refuse to accept any participation in sports betting platform;
17.2 In the event that we will suspect fraud or fraudulent activity on your part or any of your payments off against charge, have the right to withhold any amount from your account, and if deemed necessary, to initiate any legal proceedings to collect any payments owed by you.
17.3 Subject to any express or implied statement that contradicts this Agreement, he may, at any time, without notice and without prejudice to our rights under this Agreement, TERMINATE YOUR USE OF THE PLATFORM OF BETTING AND BLOCK YOUR ACCOUNT if we suspect believed to be in breach of any of the terms and conditions of this Agreement; that may be involved in or have engaged in fraudulent, unlawful or improper activity, including without limitation any violation of the terms and conditions, money laundering; or acting illegally from another modo_ Notwithstanding any express or implied to the contrary in this Agreement,
17.4 We shall be entitled to withhold or reduce or change any amount of gain or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) premiums; (Ii) other promotions; or (iii) the policy rules determined in relation to a specific event particular.
17.5 We may, at any time, set off any positive balance on your account against any amount owed by you to us.
17.6 We may transfer, assign, sublicense pledge this Agreement, in whole or in part to any person or entity without notice, and is deemed to have consented to such an arrangement.
18. Responsibility
18.1 We are only obliged to pay the profits have actually won in accordance with our Terms and Conditions.
18.2 You accept that our products and services and the corresponding website on which they are available are provided "as is" with any faults or defects and no representation, warranty, condition or warranty, express or implied (including, without limitation, any implied warranty of accuracy, completeness, uninterrupted provision, quality, merchantability, fitness for a particular purpose or non-violation) is excluded to the fullest extent permitted by law.
18.3 Under no circumstances (including, without limitation, negligence) we or the Software Provider be liable for any injury, loss, claim, loss of data, income, profit or opportunity, loss or damage to property, general damages any damage direct, indirect, incidental or consequential special or punitive damages ,,, copies of any kind arising from or in connection with any client access, or use of, or inability to use our products and services, and website correspondingly, any software, any materials or other information on our website or any goods, materials or services available on it (whether based on contract, tort, and whether by negligence or otherwise),even if we have been advised of the possibility of such damages or loss or that such loss was foreseeable.
18.4 You specifically acknowledge, agree and accept that neither we nor the Software Provider, nor any of our or their affiliates and related parties are not liable to you for:
18.4.1 the defamatory, offensive or illegal conduct of any other client;
18.4.2 Any loss arising from the use, abuse or misuse of your account or any of our products and services and the corresponding website;
18.4.3 Any loss incurred in transmitting information on our Web site by Internet or e-mail;
18.4.4 Any technical problem, system faults, defects, delays, interruptions, manipulated incorrectly transmission data loss or corruption of data or communication lines failure '(including faults affecting the ability of the capabilities of the return channel interactive television), distributed denial of service attacks, viruses or any other adverse technological consequence of your choosing to use our products and services;
18.4.5 the accuracy, completeness or timeliness of any service provided information (including, without limitation, prices, runners, times, results or general statistics) or any live scores, statistics and intermediate results shown on our websites;
18.4.6 Any failure on our part to observe any self-exclusion policies that we have in place from time to time; Y
18.4.7 Any failure on our part to interact with you where we may have concerns about your activities.
18.4.8 any delay in receiving or accepting a Deposit by us or withholding a Withdrawal by us for the purpose of carrying out the identity verification procedures.
18.4.9 any transactions on your account that are made after the correct entry of your username and password; like any closure or blocking of your account under the terms and conditions of this Agreement, including the payment of damages, which you expressly waive.
18.4.10 Any interception or use of data relating to you or your unauthorized account;
18.04.11 Any inability to use or access the Website for any reason;
18.4.12 Any action or transaction made by a person using your username and password;
18.04.13 The loss of any transactions caused by the loss or malfunction of any communications device used by yourself or any entity relaying information between you, us or any provider of payment;
04.18.14 Any communication e-mail undelivered;
18/04/15 No results of any acts of government or authority or any force majeure.
18.5 Nothing in these Terms and Conditions shall operate to exclude or limit our liability for death or personal injury caused by our negligence.
19. Intellectual Property
19.1 You acknowledge that all intellectual property rights in this website, all software and related information and in these Terms and Conditions is owned licensed to the Company.
19.2 You also acknowledge that:
19.2.1 All materials on our Website (including design, text, graphics and photographs) is owned by the Company;
19.2.2 The Company is the owner or valid licensee of the trademarks, logos and trade names appearing on this Web site and you may only use such trademarks for the sole purpose of showing this site on your computer and for transacting with it.
19.3 You may access information (including, without limitation, results, statistics, sporting data, fixture lists, odds and betting figures) on, and download and print extracts from this Website for your personal use. No right, title or interest in any downloaded materials or software is transferred to you by downloading and you are expressly prohibited the use of such materials for any commercial purpose, unless otherwise agreed with us in advance.
19.4 You may not transfer, copy, reproduce, distribute, exploit or make any other use of materials on this Web Site in any manner other than for the purpose of display on the computer screen and printing it in order to view contents. You can not link this Website to any other website without our permission.
19.5 For some of our products and services, you may need to download software in order to use and license the software will be given for you (or sub-license to the extent that software is owned a third party). The terms on which you can download and use any software are made available at the time of download and must be accepted by you prior to your use of that software.
21. Additional Terms
21.1 If you do not understand any of these Terms and Conditions, please contact Customer Support.
21.2 These Terms and Conditions (and all the document referred) constitute the entire agreement between us relating to its subject and supersedes all prior representations, communications, negotiations and agreements concerning the subject matter of our relationship .
21.3 No term or provision of these Terms and Conditions applied by a party unless a waiver is given in writing by that party.
21.4 We will not be responsible for any violation of this these Terms and Conditions, directly or indirectly caused by circumstances beyond our reasonable control and which prevents us from performing our obligations to you.
21.5 These terms and conditions are written in the English language. If also drafted in another language and there is a conflict or inconsistency between the Spanish text and any text in another language, the text in Spanish shall prevail.
21.6 You may not assign, transfer, charge, create a society or trade their rights and / or obligations under these Terms and Conditions (or purport to do so) without our prior written consent. We are entitled to assign, transfer, charge, create a society or otherwise deal in our rights under these Terms and Conditions as we see fit.
21.7 If any of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable shall be deemed that part of being severable from these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions of these Terms and terms.
21.8 Nothing said or written by any employee or agent of the Company shall constitute a variation of these Terms and Conditions or an authorized on the nature or quality of any aspect of the products or services we offer representation. Except in the case of fraud or fraudulent misrepresentation, we shall have no liability to you for any unauthorized representation.
Terms of Service
The Operator is required to draft Terms of Service, which shall include the Terms of Service, information regarding Responsible Gaming, Self-Exclusion, Dispute & Resolution, AML, Fairness & RNG Testing Methods, KYC Policies, Privacy & Management of Personal Data, Account, Payouts and Bonuses as are mentioned in the Footer of the Website.
The Operator is obliged to also include in its Terms of Service:
- The obligation of the End User to notify, as а complaint, the Operator within seven Calendar Days after the Session Date, that he disagrees, as а complaint, with the outcome of а specific Game of Chance.
- The obligation of the End User to notify, as а Complaint, the Operator within one (1) Calendar Month after the Session Date, that he, as а Complaint, disagrees with any other matters, not directly related to the outcome of а specific Game of Chance however in relation to his Account, such as but not limited to matters of Payout, Suspension and the Calculation of bonuses.
- An exclusive referral to resolve the Complaint by means of mediation, which process shall be non-binding and voluntary.
- An exclusive referral of any unresolved disputes to binding Arbitration, that shall as an exclusive forum resolve the matter.
- The obligation of the End User to initiate the procedure of binding Arbitration within three hundred and sixty five (365) days after the Session Date.
- А prohibition to transfer any claims of End Users or elements related, such claims as, however not limited to: Accounts, Credits, Funds, Winnings and Entitlements. Any transfer of such will be null and void.
- Information on the procedure it will follow in the event that it shall wind up its Operation.
Furthermore the Operator has the obligation to properly arrange rights and responsibilities between the Operator and its End Users, the Operator shall properly commit its End Users by individual agreement via proper acceptance and logging of consent with terms and conditions of the Operator.
The Operator is required to properly reference to the Terms of Service in any agreement with the End User under the notification that the Terms of Service shall apply to all the В2С services rendered to End Users.
The Operator shall notify Pearl Trust and the Licensor within two Business Days after any change in the Terms of Service has been made. Manipulation of any kind of Terms of Service, including however not limited to including temporary changes in the event of disputes, may lead to immediate Suspension of the license.
The Operator is required to file a copy of the Terms of Service in a Public Record held by a public institute in Curaçao, such as, however not limited to the Curaçao Chamber of Commerce and Industry.
Responsible Gaming
The Operator shall commit to having adequate measures in place to comply with the Standards of Responsible Gaming.
The Operator shall when rendering B2C Services within a reasonable perspective aim to assist in the prevention of compulsory behavior with End Users.
The Operator shall:
- keep logs of how long an End User plays without breaks.
- include meaningful questions in their non-invasive player profiling (Q&A regarding their persona, motivation, financial activity).
- Check their social media.
- Check their activity in the chat rooms (aggressive or altered behavior).
- Check their KYC documents for Source of Funds and compare to the actual money deposited by the End User.
The Operator shall commit to the Code of Conduct, which shall be available to the public and has therefore been included in the General Terms and Conditions.
The Operator is required to always keep its В2С Services to the End User responsible, transparent and fair.
The Operator is required to at all times log and keep its Session Data available to the Director for review purposes.
The Operator shall appoint а Responsible Gaming Reporting Officer, (hereinafter: the "RGRO shall be responsible for the filing of а Quarterly preformatted Responsible Gaming Report (hereinafter: the "RGR") on matters of Responsible Gaming with Management and the designated authorities.
The RGRO shall be responsible for the drafting of the RGR and shall timely present а properly filled out RGR to the Director for approval and filing with the relevant authorities.
This Report shall at minimum include the following information:
- A general description of the policies of Responsible Gaming that have been implemented, including any updates or material changes, including however not limited to any changes in Terms of Service.
- Key figures on Disputes between End Users and the operator, including however not limited to the number of Complaints that were filed, and а description of the outcome.
- A detailed description of any Disputes that were referred to voluntary Mediation or binding Arbitration.
- Key figures on Self-Exclusion, non-voluntary Exclusion as well as suspected and identified cases of irregular behavior by End Users.
- Any Incidents.
Self-Exclusion
The Operator is required to have in place and maintain proper measures to help preventing player addiction and allow Self-Exclusion to players who access the Websites.
The Operator must ensure that it has on its Websites, a dedicated page with information about addiction prevention and any measures provided by the Operator to help End Users monitor and control their online behavior while using the Websites such as but not limited to explanation of the Right to Self-Exclusion as well as links to reputable gambling addiction support institutes.
The Operator shall at any time be entitled to withhold services from the End User by means of Suspension of the Account or otherwise, whenever it finds indications of irregular behavior by the End User such as, however not limited to compulsory behavior, chasing losses, erratic gambling patterns, and, or, abnormal long periods of sustained game play. If the Operator decides to exclude the End User, it shall notify the End User of its decision and shall communicate a time frame during which the said exclusion shall apply.
If measures for Self-Exclusion apply, the Operator or any of its Affiliates shall not approach the End User with any information aimed to generate interest by the receiver for products and services of the Operator.
Dispute & Resolution
Disputes should be handled in а professional manner. The Operator should expeditiously take care of any properly filed Complaints.
The Operator is obliged to have a procedure in place that allows for the proper escalation, reporting and registration in the handling of Complaints of End Users, including however not limited to directions available to the End User on how to file a Complaint. The said Procedure needs to be accessible by the End User via a link on the website.
The Operator is furthermore required to include the said Procedure in its Terms of Service.
The End User should bring any information forward to assist in this process as soon as possible, as this would be in the interest of all parties involved.
The Licensor shall intervene if the set out policies are not being followed.
The Operator shall file an Incident Report with Management and the Licensor if а Complaint has not been handled in line with the Standards of Good Industry Practice. This shall always include Complaints by any Third Party that have not been resolved after fourteen (14) Business Days.
The Operator shall be allowed to opt for any forum of Arbitration as meant under the condition that meets the following cumulative qualifications:
- The arbitral tribunal has been established by national law of the nation in which it resides.
- The arbitral tribunal resides within any of the member states of the EU or the United Kingdom.
- Arbitral procedures have not been flagged by any regulatory body of the EU as partial and, or substandard.
- The place of arbitration shall be within the EU or the United Kingdom.
- Arbitral proceedings shall be held in the English language.
- The Licensor has approved the said mandatory reference*.
*The Operator is obligated to register their choice of mandatory reference with the Licensor, as soon as the IР Agreement has entered into force.
In the event any action, suit or proceeding is brought against the Operator or its affiliated company by а Third Party, with respect to which the Operator may have liability under the Agreement, the Operator shall report, as an Incident, to Management and the Licensor of such claim or liability within two (2) Business Days.
The Operator shall refrain from committing to any settlements, statements or otherwise in matters of binding Arbitration, exceeding an interest of twenty five thousand Euro without proper and timely consultation of Management and the Licensor, with at least giving notice of five (5) Business Days to Management and the Licensor of the intention to settle.
Anti-Money Laundering (“AML”)
The Operator shall have an adequate AML Procedure in place, as required by local and international oversight.
Operator shall appoint a Money Laundering Reporting Officer, (hereinafter: the “MLRO”) who as the Non-Executive Director shall be responsible for the filing of a Quarterly preformatted Report, pertaining a risk analysis on Money Laundering (hereinafter: the “MLR”) with Management and the designated authorities.
The MLRO shall also be responsible for ensuring that, when appropriate, the information of any other matter leading to knowledge or suspicion, or reasonable grounds for knowledge or suspicion of Money Laundering is properly disclosed to Management and the relevant authority.
The Report shall at minimum include the following information:
- А general description of the policies on AML that have been implemented, including any updates or material changes.
- Any suspicions or Money Laundering.
- Any Incidents.
Whenever events transpire the MLRO shall directly report such events to Management and the designated authorities.
The MLRO is allowed to combine other duties, if this may be deemed appropriate.
The MLRO shall provide Management and the Licensor with а copy of each MLR.
If there is any reasonable suspicion of Money Laundering or risks of Money Laundering by Management or the Licensor, they may order an Audit of the Administration of the Operator, costs to be borne by the Operator.
Reports
Quarterly reports, which shall be made available to the Director and Licensor, include but are not limited to:
- Data Protection Report.
- Responsible Gaming Report.
- Money Laundering Report.
- Data Protection Report.
Third Parties
It is prohibited for the Operator to enter into any agreement that is not of Substance, such as but not limited to agreements in which В2С Services are retained from foreign entities that have not employed any staff.
It is prohibited for the Operator to enter into any agreement that misrepresents the intention of such agreement by content or title, such as but not limited to cost sharing agreements, service agreements and intellectual property license agreements, solely aimed at redistribution of wealth and, or income by other means than via dividend distribution.
It is prohibited for the Operator to enter into any agreement that shall shift any of its responsibilities for the В2С Services to another person. The Operator shall at all times accept full responsibility for all interactions with End Users, such as however not limited to marketing activities as well as other activities traditionally performed by Affiliates.
It is prohibited for the Operator to, without prior approval by Management and the Licensor, allow any Third Party to enter into an agreement on its behalf. The said prohibition includes any Subsidiaries or the Holding Company of the Operator.
As an exception to the above, the Operator shall be allowed to allow another Third Party to enter as an intermediary into an agreement on its behalf, if it meets the following, cumulative, qualifications:
a) The Operator does not qualify as а Subsidiary to any Third Party.
b) The Operator is not allowed by the Third Party to enter into the said agreement, such as in the event, however not limited to the restriction in Recital (d).
c) The Operator shall by agreement with the intermediary assume full responsibility for any liabilities deriving from the said agreement with the intermediary.
d) Any agreement in this respect with Third Parties have to be approved by the Licensor in advance.
The Operator is not allowed to enter into any agreement to offer В2В Services to Third Parties, such as but not limited to providing content to а Third Party who is not the End User.
As an exception to this prohibition the Operator shall be allowed to enter into such an agreement as if the following cumulative conditions have been met:
- The Operator has been declared Fit and Proper by the Licensor to render B2B services (Whether the Operator is qualified is left to the sole discretion of the Licensor).
- The B2B agreement has been approved by the Aggregator in advance.
The Operator is required to provide Management and the Licensor with any relevant information in connection with any agreements, such as however not limited to annexes, enclosures and side letters to such agreements as well as KYC / Due Diligence of the contracting party.
Management shall manage and retain а register of all active and inactive agreements regarding the rendering of В2В Services by Third Parties to the Operator.
Financial Requirements
The Operator needs to make sure that its financial statements are in order. It needs to comply to audits and it needs to be sufficiently solvent. A minimum deposit in its bank account is required to cover any potential debts incurred.
The Operator shall be solely responsible for issues of Solvency, including but not limited to Payouts and Bonuses.
The Operator is required to verify and have proof on file that, to the best of its knowledge:
- Its yearly balance sheets comply with all principles with local and international taxation.
- The Operator is sufficiently Solvent.
- The Operator has fulfilled all of its filing requirements, pertaining taxation, such as but not limited to profit tax, wage tax and turnover tax.
- The Operator is not regarded as а tax resident in any other country than Curaçao.
- The Operator is holding an amount of equity capital appropriate to adequately perform all Operations, including risks already incurred.
At all times, the Managing Director has the option to Audit the financial statements and Administration of the Operator, costs are to be borne by the Operator.
The Operator shall not be allowed to make use of Crypto Currency in the offering of В2С Services to End Users without explicit approval in writing by the Licensor and Management. Failure of to have obtained such approval shall qualify as а Material Breach and will bear a fine of minimum EUR 10,000 per offense.
The Operator shall not in any way engage into the offering of Contracts for Difference ("CFD's"). Failure to comply with this Clause shall qualify as а Material Breach and will bear a fine of minimum EUR 10,000 per offense.
The Operator is required to verify and have proof on file that its yearly balance sheets comply with all principles with local and international taxation.